- Telegram Mini App
- Online booking
- Admin panel
Oseledets
A Telegram Mini App for a chain of three barbershops in Kyiv: clients pick a shop, service, barber and time in half a minute without leaving Telegram. The bot sends visit reminders, asks to rate the barber and keeps a loyalty card, while the front desk sees every booking in a web panel.
- CLIENT
- Oseledets barbershops, Kyiv
- INDUSTRY
- Barbershops
- YEAR
- 2026
- TIMELINE
- 8 weeks
The task
The barbershops in Podil, Pechersk and Obolon took bookings by phone and Instagram DMs. Staff kept three separate logs, couldn’t keep up with messages at peak hours, and one in eight clients simply didn’t show up. Paper loyalty cards kept getting lost.
They needed booking where clients already spend their time — in Telegram, with no app, sign-up or call. And for the chain, a single schedule for all three shops and numbers to rely on.
What we did
Booking in a Mini App
Shop, service, barber, time — four steps in one Telegram window. The nearest free slot is shown right away, and free and booked slots sit on a timeline of the day.
- Telegram Mini App
- Online booking
- Barber schedules
Reminder bot
Reminders a day and 2 hours ahead with “Confirm” and “Reschedule” buttons. After the visit the bot asks to rate the barber and offers to book again.
- Reminders
- Confirmations
- Barber ratings
Loyalty card
Every haircut is a stamp on a digital card, six stamps earn a free haircut. Clients invite a friend and get an extra stamp.
- Loyalty
- Stamps
- Referrals
Front desk web panel
The day’s schedule for every barber with the source of each booking, free slots and one-click phone bookings. For the owner — chain-wide stats and barber workload.
- Admin panel
- Analytics
- Three shops
From “I need a haircut” to booked in half a minute
- 01Pick a barber
- 02Pick a time
- 03You’re booked
The bot reminds, the card keeps count
- 01Reminders and ratings
- 02Loyalty card
Three barbershops in one panel
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