- Telegram bot
- Store
- Delivery
Ferma Bot
A Telegram store for the Zelenyi Hai family farm: customers in Kyiv order dairy, eggs and vegetables right in the chat, and the farm gets a ready list for every delivery day.
- CLIENT
- Zelenyi Hai farm, Obukhiv district
- INDUSTRY
- Farm produce
- YEAR
- 2025
- TIMELINE
- 3 weeks
The task
The farm used to sell through a Viber group and phone calls. Orders went into a notebook, stock was checked by hand, and on delivery day everything was pieced together from chats and notes.
They needed a simple way to order without a website or an app: customers put together a basket and pay in a minute, and the farm sees what to pack and where to deliver.
What we did
Flow and catalog
Together with the farm we mapped the customer’s path from picking a product to delivery. The owner updates the catalog with photos, weights and prices herself in Google Sheets.
- Conversation flow
- Catalog
- Google Sheets
Cart and payment
A cart right in the chat, delivery day and address selection, and Monobank payment without leaving Telegram.
- Cart
- Monobank
- Delivery
Statuses and reminders
Customers see when the order is packed and on its way, and get a reminder with the courier’s time window on delivery day. A usual order can be repeated with one button.
- Statuses
- Reminders
- Repeat orders
The farm’s work chat
New orders reach the manager in Telegram, and for every delivery day the bot builds a summary sheet: what to pack and where to take it.
- Notifications
- Reports
- Logistics
An order in a minute
- 01Catalog with photos and prices
- 02Cart, delivery and payment
- 03Status and reminder
What the farm sees
Every order lands in the work chat right away, and on delivery day the bot gathers them into a sheet: how much milk to bottle, what to set aside for each customer and in which order to drive the route.
- Telegram notifications
- Google Sheets
- Delivery route
- Weekly report
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